Privacy Policy

1. Introduction

Welcome to Lumigeist.

Lumigeist Browser Extensions and Lumigeist Web Browser (hereinafter altogether referred to as “Service”), are operated by Lumigeist (“us”, “we”, or “our”)

Our Privacy Policy governs your usage of Service and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).

2. Definitions

• SERVICE means the https://lumigeist.com website, Lumigeist Browser Extensions operated by Lumigeist.
• PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
• COOKIES are small files stored on your device (computer or mobile device).
• DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
• DATA SUBJECT is any living individual who is the subject of Personal Data.
• THE USER is any living individual who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes in scope of providing and improving our Service.

4. Types of Data Collected

We collect three types of data:

• Personally identifiable information (“Personal Data”) that is supplied voluntarily upon registration for Services, ordering products from Services or subscribing to our marketing materials.
• Aggregated service usage data (“Usage Data”) that is gathered automatically when you use the Service.
• Cookies.

Data we do not collect:

• We do not collect your web browsing data including but not limited to browsing history, 3rd party website data and passwords.
• We do not collect any data that is not required in order to provide our Service to Users.

It is our policy to use the personally identifiable information acquired at our websites and applications for internal business uses only and for the purpose of providing the Service. We operate and maintains a variety of online security measures to safeguard and keep personal data private:

• We store data in our database in encrypted form, including storing user account password in salted hash format
• We implement access control procedures to ensure only authorized personnel have access to sensitive data
• We only collect and store the data that is necessary for Lumigeist to function, we limit the amount of personal data we store

Personal Data

Personally identifiable information includes:

• Email address

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, third-party service providers only as necessary to operate our services or comply with the law.

Cookies Data

We use cookies to track the activity on our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.

5. Use of Data

Lumigeist uses the collected data for the following purposes:

• to provide and maintain our Service, including but not limited to: processing textual data through Large Language Models and 3rd party AI services.
• to notify you about changes to our Service;
• to provide customer support;
• to gather analysis or valuable information so that we can improve our Service;
• to monitor the usage of our Service;
• to detect, prevent and address technical issues.
• to fulfill any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
• in other ways we may describe when you provide the information;
• for any other purpose with your consent.

6. Access to Browsing Data

We do not collect or store your browsing data on our servers. The Lumigeist Chrome Extension extracts and processes your browsing data locally, before sending it to a Large Language Model provider.

The Lumigeist browser extension accesses browsing data only when it is required in order to provide the Service. Access occurs in this case:

• sending a prompt to a Large Language Model;

7. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Users can send us an email at support@lumigeist.com and ask to delete any data we have stored about them, terminating the service agreement.

8. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to European Union and process it there. Our servers are located in jurisdictions with strict Privacy Protection laws: the United States and Germany.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Lumigeist will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

• Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
• Business Transaction. If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

We may disclose your information also:

• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties we use to support our business;
• to contractors, service providers, and other third parties we use to support our business;
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others;
• with your consent in any other cases.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Here are some of the measures we take to protect your data:

• We encrypt all client-server communication using SSL.
• We do not store your Lumigeist account passwords in plain text but salted hash values.
• We implement access control procedures to ensure only authorized personnel have access to sensitive data.
• We only collect and store the data that is necessary for Lumigeist to function, we limit the amount of personal data we store.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@lumigeist.com.

In certain circumstances, you have the following data protection rights:

• the right to access, update or to delete the information we have on you;
• the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
• the right to object. You have the right to object to our processing of your Personal Data;
• the right of restriction. You have the right to request that we restrict the processing of your personal information;
• the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
• the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/

According to CalOPPA we agree to the following:

• our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;
• users will be notified of any privacy policy changes on our Privacy Policy Page;
• users are able to change their personal information by emailing us at support@lumigeist.com.

12. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

• Stripe Their Privacy Policy can be viewed at https://stripe.com/us/privacy

14. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

15. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

17. Contact Us

Please send your feedback, comments, requests for technical support by email
suport@lumigeist.com